Update - We continue to experience service disruption affecting the UAE-hosted WellData instance.

This interruption is due to a major infrastructure incident impacting one Availability Zone within the AWS Middle East (UAE) region. As a result, WellData services hosted in that zone are currently unavailable. At this time, restoration is dependent on AWS infrastructure recovery. We will provide updates as soon as additional information becomes available.

See the latest system status at https://status.mdtotco.com

Mar 02, 2026 - 06:00 CST
Identified - We are currently experiencing a service disruption affecting the UAE-hosted WellData instance.

This interruption is due to a major infrastructure incident impacting one Availability Zone within the AWS Middle East (UAE) region. As a result, WellData services hosted in that zone are currently unavailable. At this time, restoration is dependent on AWS infrastructure recovery. We will provide updates as soon as additional information becomes available.

See the latest system status at https://status.mdtotco.com

Mar 01, 2026 - 23:14 CST
WellData - Canada Operational
Website, www.welldata.ca Operational
WellData RT Operational
Max Drilling Mobile Operational
WITSML Operational
WellData - US Operational
Website, www.welldata.net Operational
WellData RT Operational
Max Drilling Mobile Operational
WITSML Operational
WellData - UAE Operational
Website, www.welldata.ae Operational
WellData RT Operational
Max Drilling Mobile Operational
WITSML Operational
Website, max.welldata.ae Operational
Max Drilling – WellData 4.0 Operational
WellData REST API Operational
PetroSynergy Operational
Rig Communications Operational
Cellular Communications Operational
Starlink Operational
Support Center Operational
Outgoing Calls Operational
Incoming Calls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Welldata 4.0 Scheduled Maintenance Mar 9, 2026 16:00-17:00 CDT

We have scheduled maintenance to WellData 4.0 and associated data services. WellData 4.0 may be intermittently affected during this window. For additional details, please see our status page at https://status.mdtotco.com for more information.
Posted on Mar 03, 2026 - 08:01 CST
Mar 6, 2026

No incidents reported today.

Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 11:00 CST
Scheduled - We have scheduled maintenance to WellData and associated services. RT and WITSML may be intermittently affected during this window. For additional details, please see our status page. https://status.mdtotco.com
Feb 24, 14:11 CST
Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 CST
Scheduled - We have scheduled maintenance to WellData and associated services. RT and WITSML may be intermittently affected during this window. For additional details, please see our status page. https://status.mdtotco.com
Feb 24, 14:11 CST
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 19:00 CST
Scheduled - We have scheduled maintenance to Welldata and associated services. RT and WITSML may be intermittently affected during this window. For additional details, please see our status page. https://status.mdtotco.com
Feb 24, 14:10 CST
Mar 2, 2026

Unresolved incident: WellData.ae Outage.

Mar 1, 2026
Resolved - This incident has been resolved.
Mar 1, 23:15 CST
Monitoring - We have resolved the issue and services have been restored to normal operation. We will continue actively monitoring the system to ensure stability.

For the latest system status, please visit: https://status.mdtotco.com

Feb 24, 11:48 CST
Identified - We have identified the root cause of the issue affecting WellData.net that resulted in degraded performance for some users. Our team is working to restore full service as soon as possible. We will provide additional updates as progress continues.

For the latest system status, please visit: https://status.mdtotco.com

Feb 24, 11:16 CST
Investigating - We are currently investigating an issue affecting WellData.net that may result in degraded performance or limited functionality for some users.

Our team is actively working to identify the root cause and restore full service as quickly as possible.

We will provide an update once the issue has been resolved or as more information becomes available.

For the latest system status, please visit: https://status.mdtotco.com

Feb 24, 08:58 CST
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Completed - The scheduled maintenance has been completed.
Feb 25, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 16:00 CST
Scheduled - Low Earth Orbit (LEO) terminal management will be transitioned to a new software portal on Wednesday between 4PM and 6PM CST to enhance logging and system visibility. No service interruption is expected; however, a brief interruption of real-time data of up to five minutes may occur during this window.
If you experience an outage lasting longer than five minutes, please contact support. For the latest system status, please visit: https://status.mdtotco.com

Feb 23, 19:18 CST
Feb 24, 2026
Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 16:00 CST
Scheduled - We have scheduled maintenance to WellData 4.0 and associated data services. WellData 4.0 may be intermittently affected during this window. For additional details, please see our status page at https://status.mdtotco.com for more information.
Feb 17, 08:42 CST
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.