Update - We continue to experience service disruption affecting the UAE-hosted WellData instance.
This interruption is due to a major infrastructure incident impacting one Availability Zone within the AWS Middle East (UAE) region. As a result, WellData services hosted in that zone are currently unavailable. At this time, restoration is dependent on AWS infrastructure recovery. We will provide updates as soon as additional information becomes available.
Identified - We are currently experiencing a service disruption affecting the UAE-hosted WellData instance.
This interruption is due to a major infrastructure incident impacting one Availability Zone within the AWS Middle East (UAE) region. As a result, WellData services hosted in that zone are currently unavailable. At this time, restoration is dependent on AWS infrastructure recovery. We will provide updates as soon as additional information becomes available.
We have scheduled maintenance to WellData 4.0 and associated data services. WellData 4.0 may be intermittently affected during this window. For additional details, please see our status page at https://status.mdtotco.com for more information. Posted on
Mar 03, 2026 - 08:01 CST
Completed -
The scheduled maintenance has been completed.
Mar 5, 12:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 11:00 CST
Scheduled -
We have scheduled maintenance to WellData and associated services. RT and WITSML may be intermittently affected during this window. For additional details, please see our status page. https://status.mdtotco.com
Feb 24, 14:11 CST
Completed -
The scheduled maintenance has been completed.
Mar 4, 20:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 CST
Scheduled -
We have scheduled maintenance to WellData and associated services. RT and WITSML may be intermittently affected during this window. For additional details, please see our status page. https://status.mdtotco.com
Feb 24, 14:11 CST
Completed -
The scheduled maintenance has been completed.
Mar 3, 20:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 19:00 CST
Scheduled -
We have scheduled maintenance to Welldata and associated services. RT and WITSML may be intermittently affected during this window. For additional details, please see our status page. https://status.mdtotco.com
Feb 24, 14:10 CST
Resolved -
This incident has been resolved.
Mar 1, 23:15 CST
Monitoring -
We have resolved the issue and services have been restored to normal operation. We will continue actively monitoring the system to ensure stability.
Identified -
We have identified the root cause of the issue affecting WellData.net that resulted in degraded performance for some users. Our team is working to restore full service as soon as possible. We will provide additional updates as progress continues.
Investigating -
We are currently investigating an issue affecting WellData.net that may result in degraded performance or limited functionality for some users.
Our team is actively working to identify the root cause and restore full service as quickly as possible.
We will provide an update once the issue has been resolved or as more information becomes available.
Completed -
The scheduled maintenance has been completed.
Feb 25, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 16:00 CST
Scheduled -
Low Earth Orbit (LEO) terminal management will be transitioned to a new software portal on Wednesday between 4PM and 6PM CST to enhance logging and system visibility. No service interruption is expected; however, a brief interruption of real-time data of up to five minutes may occur during this window. If you experience an outage lasting longer than five minutes, please contact support. For the latest system status, please visit: https://status.mdtotco.com
Feb 23, 19:18 CST
Completed -
The scheduled maintenance has been completed.
Feb 23, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 16:00 CST
Scheduled -
We have scheduled maintenance to WellData 4.0 and associated data services. WellData 4.0 may be intermittently affected during this window. For additional details, please see our status page at https://status.mdtotco.com for more information.
Feb 17, 08:42 CST